Is Your Rental Assistance Actually Helping Renters?
Post-disaster rental assistance programs often benefit landlords more than the renters they're designed to help. Careful program design is essential to ensure benefits reach the families who need them.
Post-disaster rental assistance is one of the most important — and most misunderstood — pieces of housing recovery. Done right, it stabilizes families and keeps communities together during the long rebuilding process. Done wrong, it becomes a subsidy for landlords while renters continue to struggle.
I’ve watched this play out enough times to know that the default approach usually isn’t good enough. If you’re designing a rental assistance program after a disaster, the question you need to keep asking is simple: who actually benefits from this?
The Landlord Problem
Here’s how it typically works. A disaster destroys or damages a significant portion of the housing stock. Demand for the remaining rental units spikes. Prices go up — sometimes dramatically. Displaced families are desperate for housing. They’ll pay what they have to pay.
Now a rental assistance program enters the picture. On paper, it’s helping renters. Money is flowing to cover housing costs for disaster-impacted families. But look at where the money actually lands. In a constrained market with rising rents, assistance payments often end up subsidizing inflated prices. Landlords capture the benefit. Renters get a roof, but they’re no more stable than they were before — they’re just in an expensive unit paid for with temporary funding that will eventually run out.
When the assistance period ends, those families face the same inflated market without help. Some end up displaced a second time.
Designing for Renters, Not Just Rental Payments
The distinction matters: helping renters is not the same as making rental payments. A program that writes checks to landlords on behalf of tenants is a rental payment program. A program that actually helps renters is something more comprehensive.
What does that look like in practice?
It starts with rent reasonableness standards that have teeth. Fair market rent determinations need to reflect pre-disaster conditions, not the inflated post-disaster market. If a one-bedroom apartment rented for $800 before the storm and landlords are now charging $1,200, a program shouldn’t be paying $1,200 without question. That just validates the price gouge.
It means building in habitability requirements. After a disaster, some landlords rush to get units on the market before they’re truly ready — cosmetic repairs over structural damage, deferred maintenance passed off as move-in ready. Rental assistance programs that don’t inspect units are paying for housing that may not be safe.
It means considering how payments are structured. Direct-to-landlord payments can be efficient, but they also remove the renter from the transaction. Programs that give renters more agency — and more information about their rights — tend to produce better outcomes.
And it means thinking about what happens when the program ends. If assistance is temporary, the program should be helping renters build toward stability during the assistance period — connecting them with longer-term housing options, employment services, or financial counseling. A program that provides twelve months of rent and then vanishes hasn’t solved anything. It’s delayed the crisis.
The Data Challenge
One reason rental assistance programs struggle to target effectively is that rental housing data is notoriously incomplete. Homeowner damage is easier to quantify — you can assess the structure, check the mortgage, verify the insurance. Rental housing is harder. Many renters don’t have documentation of their lease terms. Some were in informal arrangements. Landlords may or may not cooperate with program requirements.
States that run effective rental programs invest in understanding their rental landscape early. They work with local housing authorities, tenant advocacy organizations, and property owner associations to build a picture of the market before and after the disaster. That baseline data is what makes rent reasonableness standards meaningful and helps identify where the real need is concentrated.
Get the Design Right Early
Rental assistance is one of those programs where the design decisions made in the first few months shape everything that follows. A program launched with weak tenant protections or inflated rent benchmarks is very hard to fix mid-stream. Landlords and renters have already adjusted their expectations. Changing the rules creates disruption.
Put the time in upfront. Talk to renters — not just landlord associations and housing developers. Understand the market dynamics your disaster created. Build a program that asks “does this actually improve a renter’s situation?” at every design decision.
The goal isn’t just to move money. It’s to stabilize families.
Matt Arlyn
Nationally recognized leader in disaster recovery and housing policy with 15+ years of experience guiding states through post-disaster recovery efforts. Matt has consulted for Louisiana, Texas, Puerto Rico, California, and North Carolina, helping communities rebuild stronger and more resilient.